frequently asked questions
Is there free shipping?
Yes, free shipping is available for orders over NIS 200
How can I contact customer service?
You can contact customer service via the " Contact Us " page on our website.
Is there a discount for new buyers?
Yes, new buyers can get a 15% discount by signing up for the newsletter.
What payment options are available?
We accept all types of Israeli credit except Diners and American Express
Do the products come with a warranty?
Yes, all our products come with a six-month manufacturer's warranty, so you can buy with peace of mind.
How long does it take to receive my order?
The average delivery time is 3-5 business days, depending on your location. We do everything to ensure that your order arrives quickly.
Are you a store that uses the dropshipping method?
No, we do not engage in dropshipping, we market quality products, which we comprehensively check and their suitability for the Israeli market. The inventory is in the company's warehouses, so we can provide our buyers with fast deliveries within 3 business days to the whole country