Shipping Policy
Shipping Policy
Last updated: 08/15/24
At Audiox we are committed to providing you with the products as quickly and efficiently as possible. Below are the details of our shipping policy:
Shipping areas
We make deliveries all over Israel.
Delivery times
Shipments are made within 3 business days from the moment the product leaves our warehouse. The packaging time is 1-2 additional business days, so the total arrival time may be up to 5 business days from the moment the order is placed.
Deliveries to lockers are made within 5 business days from the moment the product leaves our warehouse, not including the packaging time of 1-2 business days.
Delivery times
Deliveries are made on business days only (Sunday to Thursday, excluding holidays and dates). Delivery times may vary depending on the customer's location and the availability of delivery services.
Shipment tracking
Once your order is shipped, you will receive an email with a tracking number/link so you can track the status of your shipment in real time.
Shipping cost
The shipping cost is determined according to the shipping address and the selected shipping service. Full details of shipping costs appear during the ordering process.
Delivery delays
We make every effort to ensure deliveries arrive on time, but there may be delays beyond our control, such as severe weather conditions or delays caused by delivery providers. If there is an unusual delay, we will inform you as soon as possible.
General comments
Please ensure that the address details you have provided are correct and complete to avoid delivery delays. If it is necessary to make a change to the shipping address after placing the order, please contact our customer service as soon as possible.
making contact
For any questions or clarifications regarding the shipping policy, please contact us by email: Audiox@simplerefueling.com .